Really good care from staff
Beautiful garden area
Excellent room amenities

Noise from kitchen
Mould in kettle
Simple breakfast service

the room I stayed in was right over the kitchen, and I had a absolutely terrible time with the noise, clearly the staff do not understand what "quiet" means. It was sad that no one rushed to set up the pool for us, I expected special treatment but settled for disappointment. Almost thought to give a good review, but couldn't.

The gardens and wildlife were stunning and tranquil.

I was highly disappointed with the noise from the kitchen right below my room, which made it impossible to get a good night's rest. It's unacceptable that my complaints were brushed aside by the manager without any concern for my experience. I found the breakfast offers to be far too overpriced for what they provided, further adding to my frustration during my stay.

Exceptional kindness from staff during my illness.

the facilities were fantastic, with a lovely indoor pool and a warm atmosphere in the bar area. staff went out of their way to cater to special dietary needs, making meals enjoyable.

room could use better ventilation. 🛏️

The staff's willingness to fulfill special requests, such as dining outside on a warm evening, enhanced our experience. The serene lakeside setting was ideal for both relaxation and fostering delightful conversations.

Can't recommend highly enough for a city holiday

Lovely hotel, lovely surroundings, with excellent amenities like a great indoor swimming pool and complimentary breakfast options.

Everything went smoothly.

i stayed at the greenbanks for a romantic weekend and it was amazing! the peaceful surroundings and excellent amenities exceeded all my expectations. the staff were truly accommodating, offering delicious meals and a lovely atmosphere to relax in.

the swimming pool was fully booked.

I had a delightful stay at Greenbanks! The food was absolutely superb, with a varied menu crafted from locally sourced ingredients, including dishes like the Cromer Crab and slow cooked Lamb Fillet. The peaceful grounds with a lovely lake provided the perfect setting for relaxation, topped off by the warm indoor swimming pool.

No significant issues.

I had such a lovely 2-night stay! The food was surprisingly delicious, especially the lovely vegetarian options offered at dinner, and the clean, well-equipped room made my stay very comfortable. Just wish I could have enjoyed the swimming pool as it was already fully booked during my stay.

Target audience friendly stay

I arrived early and they let me check in, love when they do that kind of thing. The staff, very helpful, really helped me feel better after a long drive.

It wasn’t cheap really but it was still acceptable for what I got.

Excellent spacious rooms and delightful dining experience

I had a fabulous stay featuring a spacious Room 9 with a comfy super-king bed, a cozy kitchenette, and a lovely upstairs 'snug'. The dining experience was a highlight, with tempting specials from the chef that showcased locally sourced ingredients. the surrounding gardens and small lake offered beautiful spots to unwind, making for a relaxing getaway.

Absolutely loved my stay! ! So tranquil and rejuvenating, such a charming lake view setting.